Overview
Zendesk is a customer service software company providing tools for support, sales, and customer engagement. It helps businesses manage customer interactions across various channels like email, chat, and social media, aiming to improve customer relationships.
Authentication (SSO)
- SAML
- MPWA
Features
- SSO authentication for all the applications in the ecosystem
- Add and revoke access to users
- Access based on user groups
- Active and logged sessions report
- Easy-to-use, user-friendly Interface
- Provisioning and De-provisioning Users
What are the Benefits of Adding SSO to Zendesk?
- Simplify access management for your entire Zendesk tech stack for sales and customer support teams.
- Facilitate controlled access to Zendesk features for support and sales teams anywhere.
- Speed up agent onboarding and offboarding for Zendesk accounts and roles.
- Zendesk SSO enhances compliance and audit trails for all Zendesk agent activities.
- Lower helpdesk tickets and IT overhead related to Zendesk access and agent login problems.
- Improve agent experiences with quick, frustration-free logins to Zendesk.
What Can You Get From the Free Trial?
- Enable access to an unlimited number of users on multiple ecosystems (even legacy or on-prem)
- Make use of Active Directory, LDAP, and Google Integrations for authentication with unlimited directory sync at no additional cost
- Add single sign-on for up to 3 SAML apps
- No more hacking or breaches with passwordless authentication
Why is Infisign the right fit for your business?
Discover how AI agents efficiently manage reusable identities and streamline IT administration.
An overview of the easy customizations we offer for your organization’s requirements.
A tailored platform tour that explains our wide range of products and features.
A tailored platform tour that explains our wide range of products and features.
Need an integration? Drop us a request
If you need a custom integration or would like to add your application to Infisign's catalog, Reach out to us.
