Case Study

How a Global Leader in Robotic Surgery Secured Enterprise SAP Access for 10,000+ Employees With Iris Authentication

A global leader in robotic surgery secured SAP access for 10,000+ employees using Infisign IAM with biometric login, real-time control, and automated compliance.
Industry Type

Medical Manufacturing

Products

Infisign IAM Suite

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About the Company

A global leader in minimally invasive care, this company transformed surgical robotics from a concept into the standard of care worldwide.

The organization's integrated ecosystem of advanced surgical systems and proprietary instruments is used by healthcare institutions globally, supported by a deep commitment to improving patient outcomes.

How Does Infisign's IAM Add Value to the Company?

The surgical technology leader uses Infisign’s IAM solution to secure its SAP platform, the core of its enterprise operations. It provides complete access control for over 10,000 employees globally. These are some other ways Infisign's IAM helped.

Challenges Faced by the Company:

  • Securing Sensitive ERP Data: Protecting intellectual property, financial data, and operational plans within their SAP system from unauthorized access across a global workforce.
  • Compliance with Healthcare Regulations: Adhering to strict data access mandates under HIPAA and GDPR was a complex, manual process requiring significant administrative effort.
  • Lack of Real-Time Oversight: Administrators had limited visibility into active user sessions, making it difficult to detect or respond to potential security threats in real time.
  • Vulnerability to Credential Theft: Relying on traditional passwords for SAP access exposed the company to critical risks from phishing, credential sharing, and theft.

Solutions Using Infisign IAM:

  • Secure Biometric Access: Infisign's IAM solution replaced vulnerable passwords with secure, passwordless biometric authentication, like iris authentication, fingerprint scans, and facial recognition, ensuring only authorized employees can access the SAP platform.
  • Simplified Compliance: The platform provides the necessary controls and automated reporting to help meet HIPAA and GDPR data protection requirements with ease.
  • Live Session Monitoring: Admins can now view and manage all active employee sessions from a central dashboard, providing unprecedented real-time oversight and control.
  • Automated Audit Reports: Infisign automates the creation of detailed audit trails for all user activity, drastically reducing the administrative burden for compliance checks.

Other Benefits of Infisign’s IAM

  • Stronger Security: Centralized control and MFA with biometrics protect the company’s most critical enterprise data from breaches.
  • Better UX: Employees gain quick, seamless access to SAP without the hassle of remembering or resetting complex passwords.
  • Enhanced Operational Control: Real-time visibility and automated auditing empower administrators with superior oversight and security posture.

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