What is Saviynt?
Saviynt is a complete Identity and Access Management (IAM) solution. It is delivered on its cloud-native Enterprise Identity Cloud (EIC) platform. It's made for large companies facing tough security and compliance issues in different cloud environments.
The platform's goal is to combine separate identity security tasks into one system. This approach gives companies more sight and control over all identities, human and machine. In the end, it makes management simpler and lowers risk.
Founded in 2010, Saviynt was built for the cloud from the start. Its foundation supports a modern, Zero Trust security model. It also has a strong compliance record, with key certifications like SOC 2 Type II, ISO 27001, and FedRAMP Moderate.
Saviynt Pricing
Saviynt uses a subscription-based SaaS model. It's meant to be flexible but is aimed at large companies.
The full cost is more than the list price. The Total Cost of Ownership (TCO) is a big factor. You should always ask Saviynt for exact pricing details, but here is a general idea.
Subscription Model
Pricing is usually based on the number of users or connected applications. The company has different plans for different company sizes.
- The standard first subscription is for three (3) years, which is a big commitment.
- Subscription fees are fixed for the term. Saviynt must give 60 days' notice before raising prices for a renewal.
- Some users on PeerSpot call it "expensive," but also say it is priced like other big solutions like SailPoint.
Total Cost of Ownership (TCO)
The TCO shows the real cost of Saviynt. The subscription fee is just the start.
- Setup and Changes: These are the biggest extra costs. The platform is complex, so many users need to pay for expert help to get it working for them. This adds a lot to the TCO.
- Extra Fees: Users have paid extra fees for setup changes or for features not in their plan.
- Training: Internal teams often need training to use the platform. Official training is an extra budget item.
- Expert Services: Saviynt earns a lot from consulting and custom work. These are all extra costs for the customer.
For these reasons, Saviynt is often "less attractive for businesses with smaller budgets or those seeking faster rollouts." Data from SoftwareReviews shows 76% of users are happy with the value for the cost. This is a decent score, but it suggests a quarter of users doubt their return on investment.
Key Features of Saviynt
Saviynt’s EIC platform is a set of tools designed to solve today's identity security problems.
The platform uses an API-first design and has hundreds of pre-built connections to speed up deployment.
1. Identity Governance and Administration (IGA)
IGA is Saviynt's main module. It gives one view of all identity activity in a company. It manages the entire user lifecycle, from joining to leaving.
- Main features include access requests, approvals, access reviews, and policy management.
- A key part is automatically stopping Segregation of Duties (SoD) violations. This is essential for security and compliance.
- For example, the U.S. Department of Veterans Affairs uses Saviynt to manage identities and automate access for its staff.
2. Privileged Access Management (PAM)
Saviynt's PAM module secures and watches all special accounts for both people and machines. A big benefit is that PAM and IGA are closely connected, which allows for governing all access from one place.
- It gives privileged access only when needed, which fits a Zero Trust security model.
- Features include session management, password storage, and full lifecycle management for special accounts.
- Its cloud PAM tools find and fix risks by using time-based discovery and constant watching. KuppingerCole calls Saviynt a Leader in the PAM market.
3. Application Access Governance (AAG/GRC)
The AAG module brings identity governance into key apps like SAP. This lowers business risks and helps meet compliance rules.
- It is good at finding and managing SoD violations inside apps to protect business activities.
- A key feature for SAP is its smart license management.
- Saviynt studies how people use licenses. It can find and suggest changes for savings, like moving a user from an expensive license to a cheaper one. This can save companies real money.
4. Third-Party / External Identity Management (TPAG/EIM)
This module manages access for outside users like contractors and partners.
- It works to lower risk by giving the right external users the right access at the right time on a trusted device.
- As companies work with more outside partners, it's very important to have strong rules for their access.
5. Data Access Governance (DAG)
Saviynt’s DAG module brings governance down to the data itself. This is more important now with strict data privacy laws.
- The module shows who can access sensitive information in different data systems.
- It lets companies set and check data access policies, connecting data security with identity rules.
6. AI-Powered Intelligence and Non-Human Identities
Saviynt heavily promotes its use of AI and Machine Learning (ML) to make its platform different. The "Saviynt Intelligence" feature gives advice to speed up tasks like access requests.
- Another big area of attention is managing non-human (machine) identities, like bots and service accounts. Governing these correctly is now a major security issue.
- But while these are strong selling points, it's hard for buyers to know how useful these AI features really are beforehand.
- User reviews don't give much detail on the real-world benefits of the AI, creating a gap between marketing and reality.
Saviynt Usability and Interface
Saviynt says its platform offers a "simplified experience," but user feedback tells a different story. There is a clear split in the experience for regular users and for administrators.
End-User Experience:
For everyday users, the experience is mostly good. The frontend looks modern, and simple tasks are easy to do.
- Smooth Access Requests: Saviynt connects with tools like Microsoft Teams and Slack. This lets people ask for and approve access inside the apps they already use.
- User-Friendly Interface: Some Gartner reviewers praise the "excellent user experience" and find it "easy to use."
Administrator and Developer Experience:
But the experience for administrators is much harder. The platform's power is also what makes it complex.
- Backend Complexity: A common complaint on Reddit is that the "frontend looks nice and modern, the backend is a mess." This means administrators face a lot of complexity.
- Not Intuitive: PeerSpot reviews say the interface "needs improvement as it lacks intuitiveness." G2 reviews agree, saying custom features are "a bit lacking."
- Steep Learning Curve: The platform is not as easy to use as advertised without spending a lot on training and setup. This requires a lot of in-house skill or paying for expensive expert help.
Saviynt Reviews and Ratings
Saviynt's market position is helped by strong analyst ratings. But user review sites show a more mixed picture.
- Gartner Peer Insights: Saviynt does well here, with a 4.8 out of 5 star rating for IGA. A high 93% of reviewers would recommend it.
- KuppingerCole Analysts AG: This firm names Saviynt an Overall Leader. It gave the product perfect scores across all categories.
- Forrester Research: In a Q1 2024 report, Forrester named Saviynt a Strong Performer.
- G2: The G2 rating is much lower at 3.5 out of 5 stars. This lower score suggests the daily experience on G2 is different from what analysts see.
- PeerSpot: Users on PeerSpot give it 7.4 out of 10 (~3.7/5 stars). They mention its popularity but also problems with the UI, support, and stability.
- Community Feedback (Reddit): Reddit discussions are the most direct and negative. Users call the backend a "mess" and complain about difficult setups and bad support. One user said it's a "very capable system... but requires A LOT to get to the point of how easy they advertise everything to be."
Overall View of Saviynt
Saviynt is a powerful solution for large, complex companies. Its all-in-one platform is a big plus for companies wanting to combine security tools and get a full view of identity risk.
- It helps big companies update old IGA systems and supports Zero-Trust security plans. High analyst ratings and a strong compliance record make it a trusted choice.
- Its work on AI and machine identities shows it is preparing for future security issues.
However, it is not a perfect solution for everyone. Its power and flexibility come with high complexity, a big price tag, and a steep learning curve. The inconsistent customer support is a major concern, and the effort to run the system can be huge.
Infisign: The Best Saviynt Alternative
For companies worried about Saviynt's complexity, cost, and support, an alternative like Infisign is simple, clear, and dependable.
In terms of IAM and CIAM software, Infisign comes in as a no-nonsesne solution. With it’s IAM suite and Unifed you get strong features without the setup and maintenance headaches.
Moreover, Infisign also provides additional benefits like:
- Simplicity and Quick Value: With 6000+ API + SDK integrations Infisign makes adding complete security and universal to your full tech stack effortless.
- Clear and Predictable Cost: One drawback people mention with Saviynt. A solution like Infisign comes with clear pricing. With no additional or hidden costs for advanced authentication feayres.
- 24/7 Customer Support: The team at Infisign is ready to provide 24/7 customer support. Moreover, we also get your full SSO set-up in under 4 hours and provide unlimited directory sync.
- Easy for All Users With Automated Provisioning: The best platforms are built for both end-users and the administrators who manage them. An like Infisign alternative avoids the "nice frontend, messy backend" problem and is easy for IT teams to use.
- Proven Stability With Adaptive MFA: An alternative like Infisign does not have a history of bugs, broken workflows, or unreliable test systems. Moreover, it adapative MFA allows users to use OTPs, biometrics, QR codes and authenticator apps for easy yet reliable security.
Want to know more about Infisign? Schedule a free demo call today!
Saviynt FAQs
What is Saviynt used for?
Saviynt is used for Identity and Access Management (IAM) in big companies. It combines IGA, PAM, and other tools to manage human and machine identities in cloud and local systems.
Is Saviynt secure?
Yes, Saviynt has a strong security record. It holds many certifications like FedRAMP Moderate, SOC 2 Type II, and ISO 27001, making it a good choice for regulated fields.
Is Saviynt an IGA tool?
Yes, IGA is a core part of Saviynt. But the platform is bigger, mixing IGA with other tools like PAM into one solution.
Who are Saviynt's main competitors?
The analysis notes that Saviynt's pricing is similar to other big solutions like SailPoint and Microsoft Entra ID. The IAM market has many sellers with different strengths.
